Last Updated: January 2026
NKY Home Service (“we,” “us,” or “our”) respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with us.
1. Information We Collect
We may collect the following types of information:
Personal Information You Provide
When you:
Fill out a contact form
Request an estimate
Call, text, or email us
Schedule a service
You may provide:
Name
Phone number
Email address
Service address
Project details
Automatically Collected Information
When you visit our website, we may automatically collect:
IP address
Browser type
Pages visited
Time and date of visit
Referring website
This information is used for analytics and site improvement.
2. How We Use Your Information
We use your information to:
Respond to inquiries and provide estimates
Schedule and perform services
Communicate about your project
Improve our website and customer experience
Comply with legal obligations
We do not sell your personal information.
3. Cookies & Tracking Technologies
Our website may use cookies or similar technologies to:
Improve website functionality
Understand how visitors use our site
Support marketing and analytics tools (such as Google Analytics or Meta advertising)
You can disable cookies through your browser settings.
How to Opt In
Consumers opt in to receive SMS messages by submitting a contact or inquiry form on our website at nkyhomeservice.com. The form includes a checkbox with the following disclosure: "By checking this box, you consent to receive SMS text messages from NKY Home Service at the number provided. Message frequency may vary. Message & data rates may apply. Reply STOP to unsubscribe." Opt-in consent is collected directly from the consumer and is never shared with or obtained from third parties.
4. Sharing Your Information
We may share your information only with:
Service providers who help us operate our business (e.g., scheduling, analytics, CRM systems)
Legal authorities if required by law
We do not share your information with third parties for their own marketing purposes.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted.
5. Data Security
We implement reasonable administrative and technical safeguards to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights & Choices
Depending on your location, you may have the right to:
Request access to your personal data
Request correction or deletion of your data
Opt out of marketing communications
To make a request, contact us using the information below.
7. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.
9. Contact Us
If you have questions about this Privacy Policy, contact us at:
NKY Home Service
📍 Northern Kentucky
📧 Email: [email protected]
📞 Phone:859-363-5562